||The Reward items featured in any marketing material are valid during the redemption period as stated.
||Only the Cardmember is eligible to redeem Rewards with a valid SOGO Card membership and his/her identification card for verification.
||Redemption orders once given by SOGO Card Member and accepted by SOGO may not be revoked, cancelled, returned or exchanged.
||Certain Rewards, which are in the form of Rebate Coupons, Gift Coupon, Gift Cards, e-Coupon, e-Gift Card etc, are valid only at SOGO outlets in Malaysia or at participating merchants as mentioned. Rewards are valid until the date specified and subjected to terms and conditions. If they remain unused after the expiration, the Rewards will not be replaced.
||Rewards stated in the Rewards materials are available for a specific period and on a "while stocks last" basis. SOGO reserves the right to adjust the Points required for redemption and to substitute any Rewards with others of equal value without prior notice.
||SOGO reserves the right to refuse redemption of any Rewards or recall a redeemed item if SOGO has any reason to suspect that the Points were fraudulently accumulated or recorded in error.
||SOGO Card Members are advised to examine all Rewards upon receiving them and faulty Rewards should be returned immediately.
||Certain Rewards have the warranty of their manufacturers. SOGO makes no product representation or warranties, express or implied, and disclaims any and all liabilities to the condition, quality, or fitness for use of products and services provided through this Programme. If you require service about a Reward, all inquiries should be directed to the manufacturer according to the warranty information.
||SOGO shall not be held liable for any death, injury or consequential loss or damage of any nature from the redemption of Rewards or from the loss, theft or destruction of Rewards.